Billing: Airport bookings will be charged to your credit card approximately 24 hours before the day of the trip.

Cancellations: No refunds will be made for cancellations made 2 hours or less before the scheduled pickup time.

Changes to Flights, Missed Flights & Flight Delays:
If for any reason you change flights or miss a flight you MUST notify our office at 1-800-940-7007 at least 2 hours prior to your original scheduled arrival time. Failure to do so will result in wait time charges or you may be charged full price as a No Show.
If your final arriving flight is delayed we will be tracking it in as long as it is the original flight number you provided us. There is no need to notify us. Your chauffeur will meet you when the flight arrives.

Upon Arrival: Upon arrival at the airport, if you are unable to locate your chauffeur please call our Dispatch office at 800-940-7007 before taking alternate action. If you leave the airport on your own and fail to call Dispatch you will be charged as a No Show and will be charged the full booked rate.

Wait Time Charges:
For airport Departures: Wait time charges will begin 15 minutes after the prearranged time for your pickup at your home, business, hotel or other address. Wait time will be billed in 30 minute increments at the normal hourly rate for the vehicle you reserved.

For airport Arrivals:
Wait time charges will begin 30 minutes after the actual arrival time of the flight. Please proceed directly to meet your chauffeur after getting off the airplane. Do not stop for shopping or food in the airport or wait time charges will apply. Wait Time will be billed in 30 minute increments at the regular hourly rate for the vehicle you reserved.
Wait time charges will apply if there are delays beyond our control such as extended wait times for lost baggage, missing passengers in your group, etc. There is a 30 minute grace period after the actual arrival time of the flight. After that wait time charges will be added to your bill in 30 minute increments at the regular hourly rate for the vehicle you reserved.

No Show: If a client fails to show up for pre-arranged service without calling to cancel or notify us of a flight change or missed flight the trip will be deemed a No Show. No Shows will be charged the full booked rate.

Early A.M. Surcharge: Service between 12:01 AM and 4:59AM will incur a 20% Early A.M. surcharge.

Holiday Surcharge: Service on Thanksgiving Day and Christmas Day will incur a 20% Holiday Surcharge. The holiday surcharge is in addition to the Early A.M. surcharge if applicable.

Limit of Liabilities: Marriton Limousine shall not be held liable for delays caused by circumstances beyond its control such as accidents, breakdowns, unusual traffic or road conditions, storms, etc. When faced with such conditions Marriton Limousine does not guarantee arrival at or departure from any point at a specific time. Customer waives all claims for consequential damages and agrees that liability shall be limited to the costs accrued to Marriton Limousine for the disputed service
Emergency Vehicle Substitution: In the unlikely event that a last minute mechanical breakdown or accident puts a vehicle temporarily out of service Marriton Limousine reserves the right to substitute an alternate vehicle (or vehicles) from our fleet or from our affiliates’ fleet. Alternate vehicle (or vehicles) may possibly be different in size or description than originally booked vehicle depending on availability. No refunds or discounts will be given if an alternate vehicle is provided at the agreed upon pickup time.

Hourly Rentals & All other types of bookings:

Deposits:
Minimum 50% deposit is due when the booking is made
Full payment is due 7 days prior to the reservation date for sedans, SUVs and stretch limousines. Full payment is due 30 days prior to the reservation for buses. This payment will be charged automatically to the credit card on file unless alternate arrangements are made. For Holidays, Prom Dates, or other special events full payment is due 30 days prior to the scheduled pickup date for sedans, SUVs and stretch limousines.
Additional Damage Security Deposits of $500 or more may be charged on certain types of trips or certain types of vehicles. Refunds will be processed within 48 business hours of trip completion if no damage or cleanup charges were incurred.
If payment is made by check the check must arrive at our office a minimum of 10 days before the booking date.

Sedan, SUV or Limo Cancellations & Deposit Refunds:
If a sedan, SUV or limo cancellation is made 8 or more days before the scheduled pickup date all deposits made will be fully refunded. For Holidays, Prom Dates or other special events refunds will be made for cancellations made 31 days or more before the scheduled pickup date.
No refunds will be made for cancellations made 7 days or less before the scheduled pickup date. For Holidays, Prom Dates or other special events no refunds will be made for cancellations made 30 days or less before the scheduled pickup date.
In the event of a cancellation any lost deposits can not be used toward an alternate date in the future.

Bus Cancellations:
If a bus cancellation is made 31 or more days before the scheduled pickup date all deposits made will be fully refunded.
No refunds will be made for bus cancellations made 30 days or less before the scheduled pickup date.
In the event of a cancellation any lost deposits can not be used toward an alternate date in the future.

Cleanup and Damage Fees:
Renter assumes full responsibility for the repair cost of any items damaged inside the vehicle during the term of the rental. Repair cost may vary from $10 to $2000 or more depending on what is damaged. Typical repair costs are as follows: Broken Glass: $10 each, Broken Decanter: $75 each, Spills/Stains: $25-$200 or more depending on extent of damage, Rips or burns on upholstery, roof or carpet: $1000+ depending on extent of damage.
If someone regurgitates inside the vehicle there is a minimum $300 clean up fee to cover the extra hours of clean up, professional steam-cleaning of carpets, etc. Severe cases requiring replacement of carpeting or upholstery may run $1000 or more. Please drink responsibly and if someone has drank too much send them home in a taxi instead of taking a chance on damaging the vehicle.
Excessive trash left in the vehicle will result in additional cleanup fees of $100 or more being charged. If you are in a large group such as on a bus please be sure to use the trash bags provided to avoid being charged cleanup fees.
Food such as potato chips, popcorn, etc which can get spilled and ground into the carpet are not recommended. Excessive food such as this spilled in the vehicle will be charged $200 or more due to the resulting need for more intensive carpet cleaning, professional steam cleaning, etc.

No Smoking: All of our vehicles are No Smoking vehicles. Chauffeur at his sole discretion may terminate the trip with no refunds if smoking is occurring inside the vehicle. A minimum $300 cleanup fee will apply if smoking occurs in one of our vehicles. We will be happy to stop for as many smoke breaks as you need.

No Illegal Drugs: No illegal drugs to be carried or used in the vehicle at anytime. Chauffeur at his sole discretion may terminate the trip with no refunds if illegal activity is occurring inside the vehicle. Police may also be notified.

No Underage Drinking: No underage drinking or underage possession of alcohol in the vehicle at anytime. Chauffeur at his sole discretion may terminate the trip with no refunds if underage drinking is occurring inside the vehicle.
Lost Items: Renter assumes sole responsibility for any and all lost, stolen or missing personal items during the term of the rental. Please be sure to gather all your belongings when you exit the vehicle at the end of the rental. Our phone number for lost and found is 512-329-7007.

Overtime: Be sure to reserve the vehicle for as long as you think you will need it. If you need to extend your rental we will be happy to do so as long as there is still availability, however availability of additional hours at the last minute beyond those reserved can not be guaranteed as someone else may have already booked the vehicle right after your scheduled rental time is complete.

Limit of Liabilities: Marriton Limousine shall not be held liable for delays caused by circumstances beyond its control such as accidents, breakdowns, unusual traffic or road conditions, storms, etc. When faced with such conditions Marriton Limousine does not guarantee arrival at or departure from any point at a specific time. Customer waives all claims for consequential damages and agrees that liability shall be limited to the costs accrued to Marriton Limousine for the disputed service

Emergency Vehicle Substitution: In the unlikely event that a last minute mechanical breakdown or accident puts a vehicle temporarily out of service Marriton Limousine reserves the right to substitute an alternate vehicle (or vehicles) from our fleet or from our affiliates’ fleet. Alternate vehicle (or vehicles) may possibly be different in size or description than originally booked vehicle depending on availability. No refunds or discounts will be given if an alternate vehicle is provided at the agreed upon pickup time.